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Operation CallBack is an eight-week intensification, running between 6th October to 28th November, to crackdown on courier fraudsters. The organised crime groups responsible are employing increasingly sophisticated technology and methods to execute their crimes, which require a targeted response from police.
The project is managed by the Economic Crime unit, but will bring together specialist units, BCUs and external agencies all working together to tackle this crime type.
Courier fraud
Courier Fraud involves criminals calling the victim on the phone impersonating police officers, bank officials or other trusted figures to deceive victims into believing their bank accounts have been compromised and that they must seek assistance from police, or other trusted agencies, with an investigation. They will then manipulate the victim into withdrawing money or purchasing high value goods. Later they send a courier to the victim’s home to collect the money or goods.
With 80% of victims being over 65 years (average age is 78), older people within our communities are sadly at high risk of exploitation and loss of their hard-earned pensions and life savings.
Between January and July 2025 there have been 282 identified courier fraud offences in London.
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